wholesale
I do accept wholesale orders. Please review my wholesale policies below before contacting me.
Payment
For all wholesale accounts, payment is due in full prior to shipment as I specialize in one of a kind and limited edition pieces. Payment must be made via certified check, business check, or via Paypal with your business credit card (via Paypal). Checks must be cleared before product is shipped.
Minimums
A $200 minimum first order is required for new accounts. A $125 minimum for reorders is required thereafter.
Cancellation
If an order is canceled prior to its shipment, the buyer will incur a cancellation fee of 25%. The cancellation fee covers my time and any production prior to your canceled order. This fee will be charged to your credit card or billed accordingly. Be aware that items are handmade to order and a lot of time goes into the production of each order.
Delivery
Products will be delivered in the order that orders are received. Please allow ample time when placing your order. If I become back ordered, I will notify you. Please be aware that high production time such as the winter holiday season may delay times - please plan and order early!
I will ship via United States Postal Service (USPS), United Postal Service (UPS), or FedEx. Please specify if you have a preference and I will do my best to accommodate. Shipping and handling fees are the responsibility of the buyer and will be billed accordingly.
All items come in a separate plastic zipper style baggies for protection.
Ordering
All orders will be processed through my Etsy shop. I am a small business (it's just me) and this set up is the least stressful and most simple for me and my life. Please send me an e-mail with your order requirements (item name, length or size, number desired, and price) and I will send you a custom listing. If you prefer to not sign up with Etsy I can send you a single invoice via Paypal.
Due to the nature of one of a kind and limited edition pieces, specifics in ordering via a style or theme will be dealt with individually. Website photos are for reference only unless you request that specific item. If it is a one of a kind item I will not be able to reproduce it exactly but will do my best to create a similar item if requested.
For Resale Only
Products are to be purchased for resale only. Your wholesale account is not to be used by anyone other than you or an approved representative of your company. If you are found abusing your wholesale privileges you will forfeit your account and the privileges that come with it.
Damages/Defects
If a product is defective I will exchange it for a like item. Damage/Defective claims must be made within 7-10 days of receiving your order; all sales are final thereafter. If items are received damaged, contact the shipping company directly and notify me immediately. I will do my best to resolve any issues.
Returns
YOU MUST CONTACT ME PRIOR TO RETURNING ANY ITEM(S). Returns will be accepted only if the products are received back in unused and new condition. Products must be returned within 30 days of delivery. Please contact me before returning. A 25% restocking fee will be billed accordingly. No "Buy Backs" are allowed.
Shipping Damages
I pack my products with the utmost care, however, I am not responsible for damages caused by shipping carriers. If you have a shipping damage-claim, please contact the shipping center and me as soon as possible. I will do what is reasonable to assist you with your claim. These damages are not entitled to a refund, return, or exchange.
These terms are subject to change at any time and you will be notified of such.
Wholesale orders are currently only available to qualified buyers in the United States. International wholesale orders are approved on an individual basis - please contact me. I reserve the right to refuse any wholesale order for any reason.